Novel Explorations in Computational Science and Behavioral Management

Novel Explorations in Computational Science and Behavioral Management

On the effect t of job dedication and perceived organizational support on performance with regard to the mediating role of happiness

Document Type : Original Article

Authors
Mahdi Navaei Esmat panah 1
Seyedeh Zahra Fatemi 2
Vahideh Tabasi Lotfabadi 2
1 M.A. in Public Administration, Faculty of Humanities, Tabran Institute of Higher Education, Mashhad, Iran, and Organizational Productivity Improvement Expert, Deputy for Planning and Human Capital Development, Mashhad Municipality, Mashhad, Iran.
2 Assistant professor, Department of Management, Tabaran Institute of Higher Education, Mashhad, Iran.
10.22034/necsbm.2024.470236.1072
Abstract
In today's era, capable human resources are considered an important, main capital and a competitive advantage for any group and organization, therefore, the present study aims to investigate the effect of three factors of job dedication, perceived organizational support, and happiness on performance in a statistical population of personnel. It is designed by the organizations of Mashhad Municipality. For this study, which is an applied, descriptive-survey research, the minimum sample size is 108 people based on Cochran's sample size formula. Descriptive statistics such as frequencies and percentages have been investigated and analyzed using computers and statistical package software for social sciences, and inferential statistics using Imus software and confirmatory factor analysis and structural modeling, and also checking reliability. And to ensure the fit of the research model, the effect of all three variables of job dedication, perceived organizational support and happiness on performance was confirmed. Also, while there is a significant relationship between job dedication and perceived organizational support, the mediating role of happiness between these two variables with performance was confirmed.
Keywords
job dedication
perceived organizational support
happiness
performance

Subjects

 Adnan Bataineh, K. (2019). Impact of work-life balance, happiness at work, on employee performance. International Business Research, 12(2), 99-112. http://dx.doi.org/10.5539/ibr.v12n2p99
Akgunduz, Y., Bardakoglu, O., & Kizilcalioglu, G. (2023). Happiness, job stress, job dedication and perceived organizational support: a mediating model. Journal of Hospitality and Tourism Insights, 6(2), 654-673.‏ https://doi.org/10.1108/JHTI-07-2021-0189
Andrade, É. G. S. d. A., Queiroga, F., & Valentini, F. (2020). Short version of self-assessment scale of job performance. Anales de Psicología, 36(3), 543–552. https://doi.org/10.6018/analesps.402661
Ataíde, I., Araújo, P., Araújo, A. M., Fernandes, R., Martins, E., & Mendes, F. (2023). Grateful Workers, Satisfied Workers? A Portuguese Study about Organizational Happiness during COVID-19 Quarantine. Behavioral Sciences, 13(2), 81. https://doi.org/10.3390/bs13020081
Awada, N., Johar, S. S., & Binti Ismail, F. (2019). The effect of employee happiness on performance of employees in public organization in United Arab Emirates. Journal of Administrative and Business Studies JABS, 5(5), 260-268.‏ Available at SSRN: https://ssrn.com/abstract=3744026
Balaji, V., & Namasivayam, P. (2021). A Study On The Employees Dedication In Hotel Industries. Webology, 18(5), 459-466. https://www.webology.org/abstract.php?id=1739
Bangun, Y. R., Pritasari, A., Widjaja, F. B., Wirawan, C., Wisesa, A., & Ginting, H. (2021). Role of happiness: mediating digital technology and job performance among lecturers. Frontiers in Psychology, 12, 593155. https://doi.org/10.3389/fpsyg.2021.593155
Çalişkan, A., & Köroğlu, E. Ö. (2022). Job Performance, Task Performance, Contextual Performance: Development And Validation Of A New Scale. Uluslararası İktisadi ve İdari Bilimler Dergisi, 8(2), 180-201. https://doi.org/10.29131/uiibd.1201880
Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annu. Rev. Organ. Psychol. Organ. Behav., 2(1), 47-74.‏ https://doi.org/10.1146/annurev-orgpsych-032414-111427
Chia, Y. M., & Chu, M. J. (2016). Moderating effects of presenteeism on the stress-happiness relationship of hotel employees: A note. International Journal of Hospitality Management, 55, 52-56. https://doi.org/10.1016/j.ijhm.2016.02.005
Demerouti, E., Veldhuis, W., Coombes, C., & Hunter, R. (2019). Burnout among pilots: psychosocial factors related to happiness and performance at simulator training. Ergonomics, 62(2), 233-245. https://doi.org/10.1080/00140139.2018.1464667
Farooqi, M. T. K., Ahmed, S., & Ashiq, I. (2019). Relationship of Perceived Organizational Support with Secondary School Teachers' Performance. Bulletin of Education and Research, 41(3), 141-152.‏
Holumyong, C., Jaruruengpaisan, W., & Holumyong, P. (2019) Mindset, Happiness, and Job Dedication of Personals in the Tertiary Education Sector. Acacedic Journal Bzngkokthonburi University, 8(2)‏‏, 11-25. https://so01.tci-thaijo.org/index.php/bkkthon/article/view/224420
Ishfaq, S., Munawar, S., & Sittar, K. (2023). Relationship of perceived organizational support with secondary school teacher performance. Journal of Arts & Social Sciences, 10(1), 148-153.‏ https://doi.org/10.46662/jass.v10i1.338
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory.  Journal of management, 43(6), 1854-1884. https://doi.org/10.1177/01492063155755
Lee, K. H., Choo, S. W., & Hyun, S. S. (2016). Effects of recovery experiences on hotel employees’ subjective well-being. International Journal of Hospitality Management, 52, 1-12. https://doi.org/10.1016/j.ijhm.2015.04.002
Maisyuri, R. S. I., & Ariyanto, E. (2021). the Affect of Vigor, Dedication and Absorption on the Employee Performance At Pt. Mandiri Utama Finance. Dinasti International Journal of Management Science, 2(4), 689-702. https://doi.org/10.31933/dijms.v2i4.819
Na-Nan, K. H., Joungtrakul, J., & Dhienhirun, A. (2018). The influence of perceived organizational support and work adjustment on the employee performance of expatriate teachers in Thailand. Modern Applied Science, 12(3), 105. http://dx.doi.org/10.5539/mas.v12n3p105
Nuzula, M., & Lian, B. (2021). The Impact of Professionalism and Job Dedication on Teacher Work District of SMP Negeri Jejawi.(2021). In International Conference on Education Universitas PGRI Palembang , 43-48, Atlantis Press.https://doi.org/10.2991/assehr.k.210716.008
Opatha, H. H. D. P. J., & Uresha, K. I. (2020). HRM and its impact on employee happiness: An empirical study on Sri Lankan employees. Asian Journal of Social Sciences and Management Studies, 7(2), 114-123. http://dx.doi.org/10.20448/journal.500.2020.72.114.123
Pradhan, R, K, & Hati, L. (2022). The measurement of employee well-being: development and validation of a scale. Global Business Review, 23(1),385–407. http://dx.doi.org/10.1177/0972150919859101
Rajest, S. S., Regin, R., & Shynu, T. (2022). Organisational dedication, employee contentment on the job, and plans to leave the organization. Central Asian Journal Of Mathematical Theory And Computer Sciences, 3(12), 5-19.‏‏ https://cajmtcs.centralasianstudies.org/index.php/CAJMTCS/article/view/284
Ridwan, M., Mulyani, S. R., & Ali, H. (2020). Improving employee performance through perceived organizational support, organizational commitment and organizational citizenship behavior. Systematic Reviews in Pharmacy, 11(12).‏ https://www.sysrevpharm.org/abstract/improving-emp...
Roseline, M. B., & Konya, K. T. (2019). Employee dedication and performance of transport operators in the marine sector in Port Harcourt, Nigeria. International Journal of Advanced Academic Research, 5(5), 18-33.‏ https://api.semanticscholar.org/CorpusID:226961939
San Santoso, D., & Kulathunga, H. E. R. (2016). Examining happiness: Towards better understanding of performance improvement. Procedia Engineering, 164, 354-361.‏ https://doi.org/10.1016/j.proeng.2016.11.630
Setyoko, P. I., & Kurniasih, D. (2022). The Role of perceived organizational support (POS), organizational virtuousness (OV) on performance and employee well-being (EWB) of non-profit organizations in the post-pandemic period. Journal of Pharmaceutical Negative Results, 13 SPECIAL ISSUE 08, 1940-1944.  https://doi.org/10.47750/pnr.2022.13.S08.236
Sikandar, A., & Sikandar, M. A. (2023). Work-life happiness among non-academic staff of institutions of higher learning: a demographic study. World Review of Entrepreneurship, Management and Sustainable Development, 19(1-2), 91-109. https://doi.org/10.1504/WREMSD.2023.127246
Singh, S. (2023). Happiness-LMX Relationship: Mediating Role of Perceived Organizational Support & Resilience. Indian Journal of Industrial Relations, 59(1), 100. http://publishingindia.com/ijir/22/happiness-lmx-relationship-mediating-role-of-perceived-organizational-support-and-resilience/32071/77137/
Thawinratna, P. (2023). The impact of workplace spirituality, psychological capital, and perceived organizational support on happiness at work, mediated by work engagement, work-life balance, and career satisfaction, among nurses in Bangkok.‏ (Doctoral dissertation, Assumption University). Graduate School of Human Sciences.https://repository.au.edu/handle/6623004553/25902
Yang, Y., & Han, S. (2022). The Relationship Between Middle School Teachers' Sense of Organizational Support and Teachers' Job Dedication-The Parallel Mediating Role of Organizational Commitment and Self-Efficacy. Journal of Modern Learning Development, 7(6), 291-300.  Retrieved from https://so06.tci-thaijo.org/index.php/jomld/article/view/255298
Zheng, M. (2022). An Evaluation Model of Career Happiness and Job Performance of Political Teachers Based on Correlation Analysis in Positive Emotional Environment. Journal of Environmental and Public Health, 3, 1-10.‏ http://dx.doi.org/10.1155/2022/2653998
Novel Explorations in Computational Science and Behavioral Management
Volume 3, Issue 1 - Serial Number 5
September 2025
Pages 67-78

  • Receive Date 28 July 2024
  • Revise Date 06 December 2024
  • Accept Date 29 December 2024